Information We Collect
We collect information you provide directly to us, such as when you create an account, submit project briefs, communicate with our team, or use our client portal. This includes your name, email address, phone number, company information, project specifications, and payment details.
We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, access times, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our 3D animation services, process transactions, communicate with you about your projects, send technical notices and support messages, and respond to your inquiries.
We may also use your information to develop new features, conduct research and analysis, personalize your experience, and help maintain the security and integrity of our platform.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our platform, conducting business, or serving you.
We may also disclose your information when required by law, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our secure client portal uses industry-standard encryption protocols.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
International Data Transfers
As a Japan-based company, your information may be transferred to and processed in Japan and other countries where we operate. We aim to maintain appropriate safeguards for international transfers in accordance with applicable data protection laws.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and related data are typically retained for the duration specified in your service agreement.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information provided below.
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our platform may integrate with third-party services for payment processing, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
4 Chome-1-16 Kamimeguro, Meguro City, Tokyo 153-0051
Effective Date
This Privacy Policy is effective as of January 1, 2025.